Pause & Resume Sequence

At times, when you are out on vacation or have new plans for your marketing strategies, Salesmate gives you the advantage to pause your sequence and run when you are ready. 

How to pause a Sequence?

Sequence Listing Screen

• Inside Salesmate, Go to More >> Sequences
• Find Sequence
• Click on the “Actions” button
• Pause

Sequence Detailed Screen

• Inside Salesmate, Go to More >> Sequences
• Find Sequence
• Click on the Name of the sequence
• Click on the Pause button on the right corner of the screen

What does Pause Sequence will do?

1. The user can't enroll any new contacts to paused Sequence.
2. No emails or texts sending stops
3. You can personalize the contact's email and text messages while the Sequence is in paused mode.
4. Contacts can still exit sequences based on auto exit criteria like unsubscribing from the previously sent email

How to resume a Sequence?

 Sequence listing screen

• Inside Salesmate, Go to More >> Sequences
• Find Sequence
• Click on the “Actions” button
• Resume

Note:

The active contacts will restart their Sequence flow from the last executed step when the Sequence is resumed.