At times, when you are out on vacation or have new plans for your marketing strategies, Salesmate gives you the advantage to pause your sequence and run when you are ready.
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How to pause a Sequence?
Sequence Listing Screen
- Navigate to More on the left menu bar.
- Click on Sequences.
- Find the Sequence you created
- Click on the “Actions” button
- Click on the Pause button
Note: You will not be able to enroll contacts to that sequence after pausing
Sequence Detailed Screen
- Inside Salesmate, Navigate to the More > Sequences
- Find the Sequence you created and click on it
- Click on the “Actions” button
- Click on the Pause button
What will Pause Sequence do?
- Will stop sending out Emails, Texts, and the creation of follow-up activities and keep the contacts exactly where they are in the sequence cycle.
- When you resume a sequence then the cycle will start from where it got paused.
- Contacts can still exit sequences based on auto exit criteria like unsubscribing from the previously sent email
How to resume a Sequence?
Sequence listing screen
- Navigate to More on the left menu bar.
- Click on Sequences.
- Find the Sequence you have created
- Click on the “Actions” button
- Click on the "Resume" button
Note: The active contacts will restart their Sequence flow from the last executed step when the Sequence is resumed.
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