Pause & Resume Sequence

At times, when you are out on vacation or have new plans for your marketing strategies, Salesmate gives you the advantage to pause your sequence and run when you are ready. 

How to pause a Sequence?

Sequence Listing Screen

• Inside Salesmate, Go to More > Sequences
• Find the Sequence you created
• Click on the “Actions” button
• Pause

Sequence Detailed Screen

• Inside Salesmate, Go to More > Sequences
• Find the Sequence you created and click on it
• Click on the “Actions” button
• Pause

What does Pause Sequence will do?

• Will stop sending out Emails, Texts and creation of follow ups activities and keep the contacts exactly where they are in sequence cycle.
• When you resume a sequence then the cycle will start from where it got paused. 
• Contacts can still exit sequences based on auto exit criteria like unsubscribing from the previously sent email

How to resume a Sequence?

 Sequence listing screen

• Inside Salesmate, Go to More > Sequences
• Find the Sequence you created
• Click on the “Actions” button
• Resume

Note: The active contacts will restart their Sequence flow from the last executed step when the Sequence is resumed.