This feature of Salesmate allows you to pause contacts from sequences when they send an auto-generated email saying they are temporarily Out of the Office.
How does Out-of-office work?
Salesmate will automatically detect Out-of-office emails that are received from Gmail and Microsoft accounts. When an Out-of-office response in any email is detected, Salesmate will automatically pause the particular sequence for the contact and mark their stage as Pause O3.
Auto resume sequence for Paused contacts
When a contact's sequence is paused due to an Out-of-office message, you have an option where you can auto-resume the sequence after some days.
Follow the following steps to use the Out-Of-Office setting:
- Navigate to More on the left menu bar.
- Click on Sequences.
- Click on the Sequence Title
- Click on SETTINGS
- Scroll down for Out-Of-Office Settings
- Select if you want to pause a sequence on Out-of-office or not.
- Click on Update.
If you have selected to pause the contact, then you will be able to choose when to resume the contact after number of days mentioned.
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