To create Activity Outcomes
- Navigate to the Profile Icon on the top right corner
- Click on Setup
- Head over to the Modules category
- Click on the Types Section
- You will get the list of activity types, with the count of how many activity outcomes are defined for each activity type.
- Click on the "Manage Outcomes" button to create new outcomes or edit current outcomes available with that activity type.
- Create New Outcome - You can simply add new outcomes by hitting the plus button available near the text box.
- The activity outcome can't be bigger than 100 characters each.
- It can only have alphanumeric characters.
- The duplicate check will be required and will be case-insensitive.
- Update outcome:
- The activity outcome can be updated by renaming the existing label on the popup.
- All activities that are having that outcome being used right now will be updated with a new outcome label.
- Remove outcome :
- You can simply hit the remove button available with each text box to delete any of the already created outcomes. If it's being used anywhere right now, then it will be managed as it is. Those outcomes will not be lost from activity details.
- Reorder outcome:
- You can drag and drop created outcomes and reorder them. These outcomes will appear in the given order.
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