Managing a business with multiple Pipelines Management is beneficial, including managing different sales processes, product offerings, client onboarding, and post-sales activities like deliveries and installations.
Note: Admin rights are required to perform a few of the actions listed in this article.
Topics Covered:
Why use multiple pipelines
How to create multiple pipelines
Why use multiple pipelines
Using multiple pipelines can be very useful in particular cases. For example:
- Different Sales Processes: Sales teams handling services and products wish to maintain them separately as the approach towards closing the deal is different.
- Different Product Offerings: Each Product sale can have its set of stages to sell through.
- You may also want to track the onboarding of clients after the sales have closed.
- Likewise, you can track deliveries, and installation required by the customer once the deals have closed.
Pipeline -1 (Sales)
Pipeline -2 (Services / Post-Sales or Support)
Multiple pipelines are not a perfect fit when:
- You want to bifurcate your deals Sales rep-wise. These already exist, you can filter them using the Owner field.
- You want to categorize your deals say by industry or location. Instead, use custom fields to filter these categories.
Note: Multiple pipelines should be created when you have a different process. Thus, you will be able to see the complete pipeline on one board. You can still create different custom views. Also, you can get to see the deals across all pipelines in the deal list view.
How to create multiple pipelines
To create a pipeline:
- Navigate to the Profile icon on the top right corner
- Click on Setup
- Head over to the Modules category
- Click on the Deal Module
- Head to the Pipeline section
- Click the Add New Pipeline option to start creating a new Pipeline
- Enter the Name of the new pipeline
- Tick the checkbox to Allow users to set the probability for each deal manually
- You can Customize the Default Stage Colour, Rename them, Set the Win Probability and the Rotting period.
- You can also Add a New Stage if required or just Remove it if not needed.
- rearrange the Stages with simple drag-and-drop
- Once done click on Save
Comments
0 comments
Article is closed for comments.