To send bulk Text Messages:
Bulk Texting can be initiated from two places Contact List Page and Deal List Page
- Go to Contact / Deal List Page
- Filter the Records that needed to be enrolled for Bulk Text Messaging
- You can select records from the list and you will get an option to send "Text"
- Click on Text - A Pop-up screen will appear for you to populate
- To Number: Select the Phone field from the contact's account to which the text should be fired
- From Number: Select the number from which the text should be fired if you have multiple numbers assigned to yourself
- You can compose your text message or select from the predefined Template
- Insert Attributes - to insert Variables to be replaced with the actual field value
- Schedule - with this option Text Messages can be scheduled and delivered at the user's choice and time zone selection.
- Include default opt-out message: This option is enabled by default. When selected, the text “Text STOP to opt-out message” is automatically added to the end of your text message.
- Hit Send and Salesmate will put a message in the outbox for sending
- If any bulk message sending failed due to insufficient funds then Salesmate will reject all other bulk text messages with the same bulk queue to fail and send an email alert to the person who fired those text messages.
Note:
- You can select to send bulk messages to all Mobile, Phone, Other Phone, or Custom Phone numbers associated with the contact.
- You can use predefined Text Templates while you send out the message.
- If you are using variables inside your templates, the actual character length can change at the time of sending the message.
- If you send 500 or more text messages in a single day, the “Include default opt-out message” option will be automatically enabled and locked. You won’t be able to uncheck it while sending additional messages that day. The option will reset and become editable again the next day.
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