Configure Chats appearance Follow

A user can choose the appearance of the Chat as per their brand's needs.

Messenger appearance can be customized while installing Chats, and you can also customize it anytime in the future by following these simple steps:

• Navigate to Conversations Icon on the left menu bar
• Click on Unified inbox

• Click on Inbox Settings on the bottom left.

• Select the Channel from the list of available channels in your Unified Inbox.

Switch to the "Styling" tab in the web widget and set up the customization options available below

• Header Logo: You can upload the header image, which can be of PNG, JPG, or GIF type with a file dimension of 160pixels * 40pixels
• Set the background color that will appear behind your welcome message, team profile, and chat header
• Action Color: Select the action color that will be used to assign primary colors for the buttons, links, and highlighted options
• Background Pattern: Select the background pattern from the given samples that will appear in the background of the background color you set

• Launcher Appearance:  Customize the appearance of the widget launcher. Select the launcher type and icon that you want to display on the website. 
• Launcher Position: Select if the launcher should appear on the left or right side of the screen on your website, and how much spacing is needed from the bottom and side

Once the customizations have been done, it will Update automatically and save your changes.