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Start chatting with your visitors and customers to close sales and support requests faster.
Introduction to Messenger
What is messenger?
Difference between visitor, contact and verified contact?
Activating the Messenger
Chat Messenger Licenses and Cost
Configuring the Messenger
Setting up the welcome message
Configure messenger appearance
Configure your office hours and availability
How to configure email requirement to start conversation?
How to Enable/Disable sounds for messenger?
Messenger - JS API Methods
Secure your workspace
Whitelist your trusted domain for messenger
Configure if your customer can send attachments via Messenger
Manage Messenger Preferences
Setup Notification Preferences for chat messages
Personalize Assignment Preferences
Personalize Messenger Inbox
Working with Messenger
View Recent Conversations and Recent Page Views
Track Custom Events
Creating and Managing Canned Responses
Search and Filter the conversations
Tagging the conversations
Use an email address to start a conversation
See all 17 articles
Supported attachment types
What is contact impersonation